Shipping policy
Shipping
Your order is important to us. As part of our #BraveBeginnings ritual, all orders will be shipped in our bespoke Ancient + Brave box, which is perfect for gifting.
Once your order is in transit, our partner couriers will reach out to you via text.
You have two options, which must be selected during check-out.
Standard Shipping
As part of our standard practice, orders until 3:00 p.m. everyday will be shipped out the next business day. This means that if you place an order on Saturday, you can expect it to be shipped out on Monday.
Same Day Delivery (Except Sundays and Holidays)
We can also deliver the same day to Metro Manila and nearby areas. Orders for same day delivery must be placed before 3:00 p.m.
We are currently using third party instant-delivery couriers (Grab, Lalamove, Mr. Speedy, etc.) to cover this service. For cost reference, pick-up is from Oranbo Drive, Pasig City.
You may expect the following time frames for our Standard Shipping option:
- For Metro Manila, orders will arrive within 1-3 days from courier pick-up.
- For provincial, orders will arrive within 5-7 days of courier pick-up.
- The cut-off for next-business day shipping is 3:00 p.m.
- Standard Metro Manila: PHP 100
- Standard Taytay and Antipolo: PHP 120
- Standard Provincial: PHP 300
- Same Day Delivery (Metro Manila): PHP 200
Holidays and Force Majeure
Due to factors that may affect warehouse and logistical operations, we may ask for delivery extensions in the event of regular holidays and unforeseeable circumstances. Please contact us for updates during these events.
COVID-19 Update
We are operating normally, and are doing everything we can to ensure that orders arrive within their usual time frames, however some deliveries may take longer due to national or local government restrictions.